Privacy Policy
Information We Collect & How We Use Privacy Policy
Epsom MOT Garage respects your privacy and is committed to handling your personal information responsibly.
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When you contact us, make an enquiry or book a service, we may collect information such as your name, telephone number, email address, vehicle registration, vehicle details and information relating to the service or work you require.
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We use this information only where necessary to:
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Respond to enquiries and booking requests
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Arrange and manage appointments
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Provide MOT, servicing, repair and other vehicle-related services
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Contact you regarding your vehicle or appointment
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Provide estimates, invoices and payment information
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Keep appropriate records of work carried out
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Deal with customer queries or aftercare
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Meet legal, regulatory or administrative requirements
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Our website may also collect limited technical information, such as your IP address, browser type or device information, through standard website functionality, analytics or security tools.
We do not sell or rent your personal information to third parties.
How We Store & Share Your Information
We take reasonable steps to keep personal information secure and to prevent unauthorised access, loss, misuse or disclosure.
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Your information may be stored using trusted third-party services that help us operate the business, such as website hosting, booking systems, email providers, payment providers, accounting services or other essential business software. These providers may process information on our behalf and are expected to handle it in accordance with applicable data protection requirements.
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We may also share information where necessary to provide a service, comply with a legal obligation, prevent fraud, protect our business or respond to a legitimate request from an authorised authority.
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including any period required for legal, accounting or business record-keeping purposes.
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We do not use your information for unrelated marketing purposes without an appropriate legal basis or, where required, your consent.
Your Privacy Rights & Contact
Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to information we hold about you, ask us to correct inaccurate information, request deletion where applicable, object to certain processing, or ask us to restrict how your information is used in certain circumstances.
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If you have provided consent for a particular use of your information, you may withdraw that consent where applicable.
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To exercise your rights or ask a privacy-related question, please contact:
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Epsom MOT Garage
support@epsommotgarage.com
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You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
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This Privacy Policy may be updated from time to time to reflect changes to our services, technology or legal requirements.
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Last updated: October 2026